Twistters

Operational & Compliance Intelligence

Your team already fixed this. Nobody can find how.

Twistters reads Jira, Slack, Teams and GitHub — then hands back the answer with the receipts. No migration. No new place to work.

Book a 90-day pilot See both products

Live in weeks Read-only by default One KPI, in writing

ask your own company

How did we fix the checkout latency spike?

Connection-pool exhaustion in payments. Raised the pool ceiling, added a circuit breaker. 41 minutes to recovery.

JIRA-4821 #war-room-checkout PR #1174 runbook-v3

Show me the evidence for SOC 2 CC6.1.

Access review completed 15 Oct — control satisfied. Two of nine sign-offs landed late. Flagged.

JIRA-1234 ACS-Policy-v4 #sec-ops

Every answer ships with its source. No source, no answer.

$300K/hr Cost of downtime for 90% of enterprises
$600B Lost each year to unplanned downtime
$20–300K A year prepping audits you already pass
2× Bought AI tools reach production twice as often as built ones
Where these numbers come from

ITIC, 2024 — hourly cost of downtime · Splunk / Oxford Economics, 2026 — $600B · Cavanex, 2026 — SOC 2 prep cost · MIT NANDA, Aug 2025 — buy-vs-build (non-peer-reviewed working paper, directional).

The problem

Operational amnesia is expensive

Same outage. Same investigation. Second time from zero.

Today

Everyone starts over

  • The fix lives in a Slack thread from 2 a.m.
  • Your best engineer leaves and takes a decade with them
  • L1 escalates, L3 bounces it back, the SLA keeps running
  • Audit season eats three weeks of senior time

With Twistters

The company remembers

  • Ask a question, get the fix and the ticket that proves it
  • Closed tickets become runbooks, automatically
  • Escalations arrive complete, at the right expert
  • Audit evidence is a query, not a scavenger hunt

Two products, one engine

Pick the pain that costs you more

Twistters Support App

Fix it faster. Then never re-learn it.

“Turn incidents into organizational memory.”

  • Search every system in one question
  • Resolved tickets publish themselves as runbooks
  • Knows your SLAs, owners and escalation routes
  • 14 modules. Turn on what you need.
Explore Support Pricing

Twistters Audits · Compliance Copilot

Answer any auditor in seconds.

“From weeks of audit to seconds of AI.”

  • Every answer links to its source of truth
  • Collect once, satisfy SOC 2 and ISO 27001
  • Finds your gaps before the auditor does
  • Remembers last year’s findings
Explore Audits Pricing

How it works

Connect. Understand. Remember.

Three steps. Zero migrations.

01

Connect

Read-only connectors for the tools you already run. Your data never leaves your systems.

02

Understand

Context, not keywords. Who owns it, which SLA applies, what actually fixed it.

03

Remember

Every resolution becomes reusable, cited memory that outlives the person who wrote it.

  • Jira
  • Confluence
  • Microsoft Teams
  • Slack
  • GitHub
  • SharePoint
  • ServiceNow
  • Google Drive
Platform architecture

Twistters Support App — The Operational Intelligence Layer

Jira Confluence Teams Slack GitHub SharePoint TWISTTERS SUPPORT CORE MCP · AWS LAMBDA Knowledge Intelligence 5 modules Support Intelligence 4 modules Operations Intelligence 3 modules Customer Intelligence 2 modules

Why “no migration” is the whole point

Platforms that move your data take a year to show value. We read your systems in place, so a pilot takes weeks and switching us off leaves no hole.

Why now

Enterprises stopped experimenting. They’re buying.

$37B US enterprise spend on generative AI in 2025 — 3.2× year over year. Menlo Ventures
76% Of enterprise AI use cases are bought, not built. Was 53%. Menlo Ventures
83% Of audit teams are piloting or using AI in 2026. Gartner, Jan 2026
89% Of enterprise buyers demand SOC 2 from vendors. Venn

The uncomfortable number we lead with anyway

Around 95% of enterprise AI pilots show no measurable P&L impact. That is exactly why every Twistters pilot ships with one KPI, agreed in writing, before we start.

The full picture, and our sources

The same research finds tools bought from specialist vendors reach production about twice as often as internal builds (~67% vs ~33%). The 95% and 2× figures come from MIT NANDA, Aug 2025, a non-peer-reviewed working paper we cite as directional, not settled.

Spend and buy-vs-build data: Menlo Ventures, 2025 · audit adoption: Gartner, Jan 2026 · procurement pressure: Venn.

Why Twistters

Built by people who carried the pager

20+ years of AWS engineering. 12+ years inside support and incident management. This is not a generic AI wrapper.

Practitioner logic

Escalation rules modeled on escalations that actually failed.

No per-seat tax

Priced per organization. Your cost doesn’t grow with headcount.

Serverless margins

Lambda and S3 keep gross margin above 80%, so mid-market pricing works.

Additive, not rip-out

We make Atlassian, Microsoft and your auditor more useful.

See the investment case

A pilot costs you 90 days and a small fee — not a rebuild.

14modules
4intelligence domains
8+native connectors
90days to a measured KPI

What a pilot commits you to

One workflow. One KPI, agreed in writing — usually MTTR, duplicate tickets or evidence-retrieval time. Fixed end date, no lock-in.

Start the conversation

Let’s put a number on it.

Tell us which problem costs you more right now. You get a 90-day pilot scoped to one measurable KPI — or an honest no.

Book a pilot conversation For investors & partners